BUSINESS IMPACT

Read more about the impact of the Coronavirus on our customers and employees.

◤ Business Continuity

Our main priority is to ensure the coronavirus situation doesn't impact our customers. This means we'll keep providing world-class platform uptime with no interruptions and will maintain our high service levels. Therefore, we've set up a core team to ensure key processes and infrastructure are not impacted. This team has been working from home since March 12.

Customer Support

We're continuing to offer customer support through email and chat. Phone support will be temporarily suspended to allow support employees to work from home. If customers would like to discuss something over the phone they can email or chat us and we will call them back.

Customer Education

We have multiple tools that customers can use to educate themselves. This includes the recently launched Foleon Academy and our webinars and Help Center. We're not offering hands-on training at the office temporarily.